Insurance brokers in Botswana since 2007

We help you find the right insurance. And we help you claim when things go wrong.

SATIB Africa Botswana is an independent insurance broker. We do not work for any one insurer. We compare cover from Botswana's leading insurers and tell you plainly what fits you, your business or your lodge.

  • Registered with NBFIRA, Botswana's insurance regulator
  • 100% owned by Botswana citizens since 2012
  • Independent: we work for you, not the insurer
  • Tourism cover backed by Lloyd's of London through TRUM
Over 1 Billion Pula in Assets Insured
1,000M+
Claims Processed
25,000+
Years Combined Industry Expertise
50+
Botswana Citizen Owned
100%

How we find you the right cover

Tell us what you need to protect. We ask the right questions, get quotes from several insurers, and explain the options in plain words, including what is not covered. You choose. Then we handle the paperwork, the renewals and any changes.

See all our products and services
Aerial view of channels winding through the Okavango Delta

How we work

  1. 01

    Tell us what matters

    We listen to how you live or how your business runs, and find the risks worth insuring.

  2. 02

    We compare the market

    We approach local insurers and, where needed, international specialists through our partners.

  3. 03

    You choose, with advice

    We explain the options in plain language, including what is not covered.

  4. 04

    We stay with you

    We handle renewals and changes, and we fight your corner when you claim.

Our Strategic Partners

  • Tourism Risk Underwriting Management (TRUM)
  • Lloyd's of London
  • African Risk Transfer (ART)
  • SATIB Insurance Brokers South Africa
  • Arthur J. Gallagher & Co.
  • Fenchurch Insurance
  • DJA Aviation
  • First Equity Insurance Group
  • Olea Insurance Solutions

...and more

Owned and run in Botswana

SATIB Africa Botswana has been 100% owned by Botswana citizens since 2012. Our team knows the local market, the local insurers, and the risks people face here, from a shop in Gaborone to a camp in the Okavango Delta.

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Honest advice, properly backed

We follow a strict Code of Ethics. We are clear about what we recommend and why, and about how we are paid. And we carry our own professional indemnity insurance, so your trust in our advice is protected.

Our team and values

Personal

Your peace of mind is our priority. We offer personal insurance that protects every part of your life: your home and belongings with Homeowners and Householders & All Risks policies, and your journey on the road with Private Motor Vehicle cover.

Our Life, Mortgage Protection and Credit Insurance plans provide financial security, while Health and Travel Insurance keep you covered wherever life takes you.

What we arrange

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Commercial

We understand the complexities of commercial risk. Our range of Commercial Insurance covers everything from Material Damage and Business Interruption to Professional Indemnity and Cyber Crime, so your business is protected against unforeseen events.

Specialised policies, including Worker's Compensation, Marine and Goods in Transit, and Tourism, Hospitality and Leisure cover, are designed for the challenges of your industry. Our Employee Benefits look after your most valuable asset: your people.

What we arrange

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Aerial view of Gaborone's central business district

Employee Benefits

Your employees are the backbone of your business, so we offer a full suite of Employee Benefits for your team: Group Life Assurance for financial security, and Occupational Disability Benefits for support in challenging times.

Permanent Health Insurance replaces income, Dread Disease cover supports your people through serious illness, Group Funeral Cover helps in the hardest of times, and Medical Evacuation and Medical Insurance look after your team wherever work takes them.

What we arrange

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Independent

We compare Botswana's leading insurers

We are not tied to any insurer, so we can recommend the cover that fits you best.
  • Hollard
  • Bryte
  • Old Mutual
  • Botswana Insurance Company (BIC)
  • Botswana Life
  • Alpha Direct
  • WestSure

...and more

Tourism Insurance for Africa

SATIB Africa Botswana is acknowledged as one of Botswana's leading insurance brokerages providing Risk solutions to the Tourism, Hospitality and Wildlife Industries. SATIB Africa Botswana's Main Office is located in Gaborone, with a branch in Maun.

Underwriting security is provided through Tourism Risk Underwriting Management (TRUM), which has the backing of certain underwriting syndicates at Lloyd's of London, along with local Insurers, all of which enables SATIB Africa Botswana to provide outstanding service and security to the Botswana Tourism Trade.

To arrange an appointment to discuss all your insurance requirements, please contact our main office on +267 317 0574 or email Seamus O'Neill on seamus [at] satib.co.bw or Siobhan O'Neill on siobhan [at] satib.co.bw.

In the fast-changing world of tourism, SATIB Africa Botswana offers specialized insurance solutions designed for every facet of this industry. From comprehensive coverage for accommodation providers and wildlife conservation efforts, to tailored policies for tourism transport and tour operators, we ensure every adventure and enterprise is safeguarded. Explore our range of dedicated insurance products, designed to protect and propel the diverse aspects of the tourism sector.

More about tourism insurance
Guests on an open safari vehicle watching a lioness in tall grass
A luxury safari tent bedroom with four-poster beds
A zebra walking across golden grassland at sunset
Quad bikes crossing the Makgadikgadi salt pans at sunset

Our clients

Some Of Our Valued Clients

  • Air Liquide
  • Astron Energy
  • AutoSueco
  • Avani Hotels & Resorts
  • BancABC
  • BJ Builders
  • Bokomo Botswana
  • Bothakga Burrow Botswana
  • Botswana Innovation Hub
  • Bidvest Steiner
  • Canon
  • Clicks
  • CPP Botswana
  • Diacore
  • EH Construction
  • Easigas
  • Foods Botswana
  • Foschini
  • Lubricants Supplies Botswana
  • Northern Air Maintenance
  • Richmark
  • Wilderness
  • PPC
  • PST Sales & Distribution
  • Safari Distributors
  • Sandfire
  • Senn Foods
  • Sefalana Group
  • Lenmed
  • Tongaat Hulett
  • Clover
  • SPAR
  • Tsetseng Retail Group

Recognition

Recognised by Hollard for the way we look after clients

In 2025 Hollard named SATIB Africa Botswana a winner in two categories for independent brokers. The awards recognise how we support new clients and how many choose to stay with us year after year.
  • Most Supportive Broker in New Business

    Hollard Honours Awards 2025, independent brokers

  • Broker with Stable Renewal Retention

    Hollard Honours Awards 2025, independent brokers

SATIB receiving the Hollard award for Most Supportive Broker in New Business, 2025
SATIB receiving the Hollard award for Broker with Stable Renewal Retention, 2025

Questions

Frequently Asked Questions

We offer a wide range of insurance solutions including Commercial, Personal and Employee Benefits Insurance, covering everything from Retail and Wholesale Business Insurance, Homeowners and Motor Vehicle Policies to Contractors All Risk, Professional Indemnity, Health/Medical and Group Life Assurance.

Our expert team will work with you to understand your specific requirements and guide you in selecting the most suitable policy. We consider factors such as your risk profile, budget, and coverage needs in order to recommend the best options.

Absolutely! We specialize in tailoring insurance policies to fit our clients' unique needs. Let us know what you're looking for, what risks are your concern, and we'll work to create a customized solution, at the best possible cost.

To file a claim, contact us as soon as possible after an incident. Our team will guide you through the claim process, which includes submitting necessary documentation and coordinating with the insurance provider for a resolution.

Policy updates can be made by contacting us directly. Whether it's a change in coverage, updating personal information, or adding new assets, we're here to assist you.

Yes, we offer comprehensive risk management services, including risk assessments, business continuity planning, motor vehicle revaluations, and more, to help you mitigate potential risks effectively.

Our independence, over 50 years combined industry experience, commitment to personalized service, and strong focus on ethical standards are what set us apart. We're dedicated to providing the best solutions for our clients.

Getting a quote is easy. Just contact us through our website, phone, or email, and we'll provide you with a detailed quote based on your specific requirements. Fill in your details below and we'll be in touch soon.

Absolutely. We adhere to strict privacy policies to ensure that all client information is handled with the utmost confidentiality and security.

News

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Get In Touch

Tell us what you need to insure. We will come back with quotes from leading insurers, usually within one working day.

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Questions about a policy, a claim or anything else.